![]() ![]() I think this is an older hotel and the carpet looks like it needs to be replaced. The bed was comfortable and the AC was quiet. Not only was it hard to open and close, it was imposisble to use the deadbolt. I figured out the problem was the door was separating from the top hinge, so it was bad out of alignment. This is probably the cause of some of the door slamming other reviews mention. It was VERY difficult to close and open, think brute force. The Microwave clock was hours off, at least it was flashing! The biggest issue was the door to the room. I can understand a couple minutes, but over 20. The clocks they use cannot be adjust by the guest. An irritating minor thing is the clock was 20+ minutes off. I am not going to complain because I really wasn't going to be in the room and don't want someone wandering in there to fix something minor while I am gone. We had family stay at one near us and thought it was great. I have been staying at Hilton properties for years but never at a Home2. Many thanks from two very weary travellers. Though the decor is older, and some updates would be helpful, this hotel does not lack in compassionate and superb customer service. We read the hotel mission statement on the wall, and this hotel clearly met their goals. As we left the hotel, Demarkus assisted us with various details, and was a true professional. The next day, many hard working cleaning staff were actually cleaning the floors, carpet and foyer again. The floors, rooms, bathrooms and foyer were spotless. Day clearly enjoys his job, and it shows with his winning attitude!! This hotel is exceptionally clean and organized. We had our two little doggies with us, and were immediately made comfortable. Robert Day greeted us with extreme courtesy, and was very helpful at that wee hour in the morning. This turned out to be a very positive experience. We were actually booked at another hotel, but were then given a suite at this hotel instead. We checked in so late at 4:00 am, recently, at your hotel, due to an adverse circumstance. Day and Demarkus, for excellent customer service and supreme courtesy. Hotels near Johnson & Wales - Charlotte, NCĭear Home2Suites: To all Staff and General Manager Ms Nikki Baker: 6025 Tyvola Glen Circle, North Carolina: Pet Friendly: We want to extend a huge thank you to you, Mr.Hotels near DeVry University Charlotte, North Carolina.Hotels near Regency Beauty - Charlotte, NC.Hotels near The Art Institute of Charlotte.Hotels near The Sleepy Poet Antiques Mall.Hotels near Tranquility Point Therapeutic Massage.Hotels near Leatherman Golf Learning Center.Charlotte Hotels with Laundry Facilities.Home2 Suites by Hilton Charlotte I-77 South, NC Rooms.Home2 Suites by Hilton Charlotte I-77 South, NC Pool.Home2 Suites by Hilton Charlotte I-77 South, NC Features.Hotels near Home2 Suites by Hilton Charlotte I-77 South, NC. ![]()
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